TerminalsCheap.com shipping return policy
All orders are shipped within 48 hours Monday - Friday 8am - 5pm CDT.
We ship using USPS flat rate packaging. Shipment times are typically 2-3 days to delivery.
Order tracking and delivery confirmation is available for all packages.
TerminalsCHEAP.com doesnt believe in turning the shipping into a profit center. You pay a flat $8.00 for an order, if your order doesnt fit in the small boxes, its big enough for us to pay for the extra shipping costs. We appreciate your business, and we know the shipping is a small way for us to express our appreciation for your order, thanks.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email [email protected] to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
7450 Chapman HWY #308
Knoxville TN 37920-6614
All items are subject to a 15% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
You may exchange your purchase for a different size or other item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.